maintenance

Regular maintenance is critical to equipment’s safety, reliability, and efficiency, helping fleets and drivers prevent mechanical failures, avoid roadside violations and maintain uptime. However, maintaining equipment can be complex, requiring significant investments in tooling, training and labor. Penske can ease the maintenance burden on trucking companies through its contract maintenance plans, allowing carriers to focus on their customers and business.

Penske’s maintenance partnerships start by bringing carriers’ trucks up to Penske’s high quality standards with a regular maintenance schedule. Program benefits include:

Easy Access: Customers can access a nationwide network of more than 900 shops and 10,000 technicians.

Discounted Rates: Penske offers tire retreading, DPF filter cleaning and rental trucks at preferred rates as part of its contract maintenance program.

Roadside Support: While preventive maintenance helps curb roadside failures, breakdowns happen. The key is getting equipment back up and running quickly. There are more than 12,000 service providers who deliver 24/7 roadside assistance.

Fleet Services: Regulatory compliance requires careful documentation and can be a time-consuming process, but Penske’s Fleet Services and Operating Tax groups offer vehicle licensing, permits and tax reporting services, taking the complexity out of compliance.

Fueling Services: There are more than 360 Penske fueling locations, and when customers fuel at Penske locations, they have the benefit of customer service representatives who conduct vehicle and safety inspections and top off the oil, windshield washer fluid and antifreeze during fueling.

Visibility: Customers have access to real-time fleet data with Fleet Insight™ to help them make proactive decisions and keep their vehicles on the road.

Data Analytics: Penske analyzes vast amounts of data from across its network, including remote diagnostics, to understand when specific components may fail on each vehicle type. Detailed information allows shops to be proactive and schedule a repair before there’s a problem.

Dynamic PM: Penske’s Dynamic PM services analyze specifications and trends unique to each fleet, delivering the right preventive maintenance at the right time. Technicians completing a Dynamic PM use speech recognition technology to guide and record specific inspection steps, which ensures techs can focus on accuracy, safety and quality.

Extended Hours: Some locations offer extended hours and weekend availability so technicians can perform maintenance to help boost fleets’ uptime.


To learn more about how Penske’s Contract Maintenance can benefit you, contact 855-345-7268.

Penske celebrates National Technician Appreciation Week from Sept. 24 – 30. Please join us in celebrating the more than 11,000 technicians and customer service representatives (CSRs) who keep our business and our customers moving forward.

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Refrigerated trailers are among the equipment affected by supply chain shortages and manufacturer backlogs, which means maintenance on transportation refrigeration units and trailer bodies is taking on even more importance to ensure equipment keeps products cold and meets quality and safety expectations.

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Regular preventive maintenance drives uptime for Class 8 tractors, and filters play a crucial role in ensuring the engine and critical components operate at peak performance, reducing wear and tear on the engine and improving fuel efficiency.

“At times, filter replacement may be overlooked. It is important to know what filters each of your vehicles are equipped with, what the recommended replacement intervals are, and where filters are located,” said Chris Hough, vice president of maintenance design and engineering for Penske Truck Leasing.

As part of its PM service, Penske maintenance technicians change filters based on either meter readings or day intervals. Filters are also changed if there is an indication that they need to be changed ahead of schedule, Hough said.

Filters requiring maintenance include:

Fuel Filter: Fuel filters, including modular filters some engine manufacturers use, remove impurities, water and contaminants from the fuel before it reaches the engine. “It is extremely important that you utilize high-quality replacement filters and maintain fuel systems correctly. If fuel systems are neglected, you could end up with major fuel system issues,” Hough said.

Diesel Exhaust Fluid Filters: DEF systems have a filter that filters the diesel exhaust fluid (DEF). These filters need to be changed at regular intervals to optimize the emission system performance.

Engine Air Filter: The engine air filter ensures clean air enters the engine’s intake system. A clogged or dirty air filter can restrict airflow, leading to reduced engine performance, decreased fuel efficiency and increased emissions issues. “Penske power units are equipped with LED vacuum indicators. These indicators will change from green to yellow and then red if the vacuum pressure exceeds a preset parameter, indicating that the filter has reached its capacity and needs to be changed,” Hough said.

Oil Filter: The oil filter is designed to filter the oil and remove contaminants to ensure only purified oil is circulated through the engine. “Like with the fuel filters, you want to utilize high-quality oil filters to maximize the oil performance,” Hough said.

Power Steering Filter: Power steering filters also need to be changed on a regularly scheduled interval to minimize power steering system issues.

HVAC Filter: HVAC filters clean the air before it enters the cab to remove dust, pollen and other particles. Inspecting these filters and replacing as needed during each PM is critical to the HVAC system performance. Most sleeper berths also have an HVAC filter that filters recirculated air. These filters should be inspected and replaced as needed during each PM. HVAC filters are crucial for maintaining a comfortable and healthy environment for drivers.

Air Dryer Filters: Air dryer filters remove moisture and contamination from the air supply produced by the vehicle’s air compressor. “Again, utilizing quality replacement filters will pay dividends. Many lower-quality air dryer filters on the market today do not utilize desiccant. Without the desiccant feature, moisture will bypass the air dryer and wreak havoc on the air system,” Hough said.

Replacing filters as needed improves engine performance, reduces the risk of roadside breakdown, and can ultimately reduce operating costs.

Maintenance of Class 8 vehicles is central to ensuring reliable, safe equipment, but maintaining, diagnosing and repairing equipment is a complex process. Ongoing training is essential for maintenance technicians to stay current on changes in equipment technology, increase their skills and grow their careers.

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Inspectors often focus on wheel ends, which include the wheels, rims, hubs and tires on a commercial motor vehicle. Wheel-end components support the heavy loads carried by commercial motor vehicles (CMVs), maintain stability and control, and are critical for braking.

Violations involving wheel-end components historically account for about one quarter of the vehicle out-of-service violations discovered during inspection blitzes, such as the Commercial Vehicle Safety Alliance’s International Roadcheck.

“Wheel ends contain numerous moving parts, whether it is the brake system, the bearings or the hubs, that can leak, wear or seize due to lack of preventive maintenance. Wheel end systems require routine daily pre- and post-trip inspections, and a sound maintenance program is key to reducing breakdowns,” said Chris Hough, vice president of maintenance design and engineering for Penske Truck Leasing.

Wheel-end failures may lead to a catastrophic crash. “When a wheel end component fails and you have a wheel run-off situation, major damage could result,” Hough said, adding that wheel-end fires often result from brake system air leaks that prevent the brakes from completely releasing.

Completing pre- and post-trip inspections is one of the best things drivers can do to help prevent issues. “Check the wheel-end brake system for air leaks, lubricant leaks, proper adjustment, etc., and when defects are discovered, write them up and have them addressed by a qualified technician before you dispatch the unit,” Hough said.

Wheel seals, lube levels, lug nuts and brake components are among items that should be inspected daily, Hough said. Drivers’ observations during the inspection are the first step in detecting a wheel-end problem.

CVSA has said that drivers may also find abnormal or uneven tire wear, see or smell smoking or extremely hot hubcaps (too hot to touch), notice smoke from a wheel end, or feel wheel vibration, wobble or noise. Increased stopping distance or decreased braking power, abnormal side pull when braking, wheel lock-up and skidding are all signs that wheel ends may need maintenance or replacement.

During the inspection of wheel ends on a commercial motor vehicle, inspectors will:

  • Check for cracks or unseated locking rings, studs or clamps
  • Check for bent, cracked or broken rims on the inside and outside wheel rims
  • Check for loose, broken, missing or damaged wheel fasteners and elongated stud holes
  • Check spoke wheels for cracks across spokes and in the web area or slippage in the clamp areas
  • Check the hub for lubricant leaks, missing caps or plugs
  • Check the inner wheel seal for leaks
  • Check the tire and valve stem for leaks
  • Check for improper inflation, cuts and bulges on all tires, including the inside tire on a dual set
  • Check for regrooved tires on steering axle
  • Check tread wear and measure major tread groove depth
  • Inspect the sidewall for improper repairs, such as tire plugs
  • Check for exposed fabric or cord
  • Check for tire contact with any part of the vehicle or another tire
  • Check for markings on the tire that would exclude its use on a steering axle
  • Check for debris between the tires
  • Check for tires touching one another or any part

Hough added that drivers and technicians also need to be careful not to over-torque lug nuts; over-torquing will stretch the studs. “Once a wheel stud is stretched, the stud will never maintain the correct torque,” he said.

The residual damage from over-torquing a lug nut could take months to develop, but eventually will cause problems. “A bolt/stud acts as a tension/clamping device when torqued properly. If over-torqued, it loses the ability to maintain the correct clamping force,” Hough said.

Snow, ice and freezing temperatures can increase the risk of downtime for all diesel vehicles if the equipment and fuel that power them aren’t properly maintained. Breakdowns can result in delayed drivers, missed deliveries and poor customer service.

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Nearly 3 million roadside vehicle inspections took place in 2023, resulting in more than 4.5 million violations, including about 850,000 out-of-service violations. Violations can affect carriers’ Compliance Safety Accountability (CSA) scores and result in fines, unscheduled downtime and driver frustration.

Many of 2023’s top vehicle violations can be prevented with proper maintenance and pre- and post-trip inspections.

Lighting Violations

Lights are critical for safety and visibility but are among the most frequent roadside violations. Lighting-related violations made up three of the top ten roadside violations in 2023, with an inoperable required lamp being the No. 1 violation carriers experienced. Not far behind it were an inoperative turn signal and no or defective lighting devices or reflective material as required.

Minimizing the risk of a lighting violation can start with spec’ing LED lights, which typically have multiple diodes. Even if a portion of the diodes goes out, the light still illuminates and meets the requirement of a functioning light.

Drivers should also check all required lamps and turn signals as part of their pre- and post-trip inspections to ensure they are operative, properly mounted and not obscured in any way. During preventive maintenance (PM), technicians check all wiring, look for corrosion and ensure all lighting is in good working order.

Periodic Inspections

The second-most-common roadside equipment violation for the last fiscal year was operating a CMV without proof of a periodic inspection. Several forms of proof meet the requirement, including a decal/sticker with the name of the company that performed the inspection, along with its address and the month and year the inspection was performed. The form/document of the inspection with the same information for the decal/sticker also meets the requirement.

Brake Violations

The third-most-common roadside violation in 2023 was clamp or roto-type brakes out of adjustment. With automatic slack adjusters in vehicles, brakes are sometimes cited as being out of adjustment when they are on the verge of adjusting. To prevent that, drivers can apply the brakes several times at a high PSI level — 90 or better — when pulling into a scale.

Another way to prevent the violation is to spec air disc brakes, so brake stroke adjustment is no longer an issue.

Tire Issues

Tire-related violations comprised two of 2023’s top ten violations. One of the most critical steps in overall tire care is checking tire pressures, which can be done manually or with a tire inflation system. Tires should be inspected as part of every pre- and post-trip inspection and during PM. Additionally, tire pressure gauges should be checked periodically for accuracy and calibrated per the gauge manufacturer guidelines.

As part of its regular PM program, technicians monitor tread depth and replace tires before they hit the minimum tread depth required by the Department of Transportation. Technicians also check tires for irregular wear and ensure the vehicle is aligned properly.

Penske Truck Leasing can help customers select the right tire and tread designs for their application, operating environment and operational goals.

Other Vehicle Violations

Other top roadside violations include no/discharged/unsecured fire extinguisher, a tire that is flat and/or has an audible air leak, a tire tread depth lower than 2/32 of an inch, and windshield wipers that are inoperative/defective, which are all inspected as part of PM inspections.

Top 10 Vehicle Violations in 2023

  • Inoperable required lamp
  • Operating a CMV without proof of a periodic inspection
  • Clamp or roto-type brake out of adjustment
  • No/discharged/unsecured fire extinguisher
  • Inoperative turn signal
  • Tire: flat and/or audible air leak
  • Windshield wipers: inoperative/defective
  • No or defective lighting devices or reflective material as required
  • CMVs manufactured after 10/19/94 that have an automatic airbrake adjustment system that fails to compensate for wear
  • Tire: tread depth less than 2/32 of an inch measured in a major tread groove